Need to Make a Change to Your Membership?

Life changes, and your membership can change with it. Complete this form and we’ll help you find the best option.

Want more classes?
Upgrade anytime and start enjoying your new plan straight away.

Need a breather?
Pause your membership and keep your current rate. Please give us 14 days’ notice.

• One consecutive month per year for travel, pregnancy or busy seasons.
• Further pauses of up to one month are available with a £25 admin fee.

Thinking of downgrading?
Once you’ve completed your minimum term, you can switch plans with 14 days’ notice. Your agreement may have a minimum of 3 payment cycles, 3 months or 12 months.

Considering cancelling?
We’ll be sad to see you go 💔. Once your minimum term is complete, simply give us 14 days’ notice.

IMPORTANT: BILLING & FINAL PAYMENTS

Memberships are billed either every 28 days or monthly, depending on your agreement. Please check your next payment date and minimum term before submitting your request (you can do this by signing into your account here).

A 3-cycle 28 days membership is not the same as 3 calendar months. Cancellation or downgrade cannot take effect before your minimum term ends, and requests must be received at least 14 days before the relevant renewal date. If notice is received too late, a further payment will be due.

We’ll confirm your final payment and membership end date once we’ve reviewed your request.

Tip: Pausing protects your current rate. Cancelling means rejoining at the prices available at that time.

Not sure what’s best? Get in touch, we’re happy to help. 🤎